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Pelham Grayson Inc. Ordering Guidelines

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Welcome to www.pelhamgrayson.com

WEB HOME Of PELHAM GRAYSON INC. Our prices are wholesale.. and are subject to change without notice.. Our minimum order is $50.00.

 Individuals may purchase at wholesale prices as long as individual product minimums are met.

Payment must accompany each order. Pelham Grayson Inc. accepts Master Card, Visa, Discover and American Express. Existing customers with previously approved open accounts or COD terms may continue with those terms.

Please view our company information, Shipping policies and return policies listed above. Please read our policies carefully.You may reach our customer service at  860-535-1166 with any questions. SATISFACTION GUARANTEED- If you are dissatisfied in any way with our products, return them in original condition for a full credit or refund. We are only a phone call away.

Please note, on many of the items listed in this catalog stock is limited and price will vary according to size.

We will try to accomodate your price preferences and size requirements to the best of our ability. Where there is a range of sizes and prices given the size and prices quoted are guidelines intended to aid you in your selection. Pictures are representative and are exact only when noted  

PLEASE READ OUR DETAILED POLICIES CAREFULLY

 


 


 

 

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ORDERING GUIDLEINES AND TIPS

Pelham Grayson Inc suggests the following guidelines which will help us administrate and process your orders in the most efficient and beneficial way possible.

1. Place your order on line using a major credit card..Effective August 1st 2010 Pelham Grayson Inc will no longer accept phone orders.  All orders must be placed on line via the website.

2. We ship our orders by United States Postal Service or UPS, choosing the least expensive and Most effective service for your order.   We are completely UPS automated.  USPS orders will take 2 or 3 days longer to process.

3. Foreign shipments will take up to three weeks..

Nearly all Canadian orders under $250  will be shipped by USPS. Orders over $250 or orders that are unusually heavy will always be shipped by UPS or by LTL Trucking , Again we will choose the least expensive and most efficient method based on our 20 years of experience.

Pelham Grayson Inc strives to process and ship your orders in the most efficient manner possible.

 

Pelham Grayson Inc. strives to ship all orders within 5 working days. Please allow up to 5 additional days for transit times depending upon your geographical location.Overseas order may take up to 3 weeks transit times. Please do not call our office to check on an order for at least 10 working days. You may email us at pgicustomerservice@.att.net with questions, but please remember that we are doing our best to fill orders on a first come first serve basis. UPS orders: You will receive by email a PDF copy of your invoice with all charges and your UPS tracking link information when your order is shipped. We are unable to provide you, at this time, tracking information for orders shipped by USPS or by LTL truck.

 

CREDIT CARD VALIDATION PROBLEMS:.

Pelham Grayson Inc. assumes that credit card orders are placed with valid information. We do not assume any responsibility for invalid credit card problems. We do not assume the responsibility of notification if your credit card will not process properly..

Millimeters, Inches, Centemeters, Meters, Feet??? IF YOU ARE CONFSED HERE IS A LINK TO A SIMPLE CALCULATOR TO MAKE THE CONVERSION EASY FOR YOU. http://www.onlineconversion.com/length_common.htm
 
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